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Devfinders's Client - Game CS Monitoring (Chinese) - Devfinders

Ngày đăng: Nov 25, 2024
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Chi tiết công việc

  • Địa điểm:
    Others
  • Công ty:
  • Kiểu:
    Remote (Từ xa/Online)
  • Cấp bậc nghề nghiệp:
  • Vị trí:
  • Kinh nghiệm:
    1 - 3 years
  • Giới tính:
    Không ưu tiên
  • Bằng cấp:
  • Ứng tuyển trước:
    Dec 25, 2024

Mô tả công việc

  • Develop and maintain FAQ pages and templates.
  • Design, enhance, and propose improvements for internal customer service processes.
  • Monitor in-game activity and status.
  • Review in-game content using a checklist and track server performance.
  • Respond to player emails and assist in resolving inquiries.
  • Collect and compile daily and weekly user data and reports.
  • Document and track bug reports.
  • Conduct game testing.
  • Assist with other tasks as assigned by the team leader.

Yêu cầu công việc

  • At least 2 years of experience in customer service within the gaming industry.
  • Proficient in English/Korean/Traditional Chinese (speaking, reading, and writing).
  • Strong teamwork abilities, a high sense of responsibility, and the capability to work under pressure and handle unforeseen situations.
  • A passion for gaming is a plus.

Quyền lợi

  • Birthday Leave
  • Annual Leave
  • Sick Leave
  • Annual Health Check-up
  • Health Insurance
  • Company Trip
  • Team Building Activities
  • Snack Bar
  • Festival Celebrations
  • Birthday Gifts

Kỹ năng yêu cầu

Tổng quan công ty

Ho Chi Minh

Devfinders - Connecting IT Talent to OpportunitiesAt Devfinders, we are a newly established IT recruitment platform dedicated to connecting exceptional talent with exciting opportunities in the IT industry. Our vision is to become the go-to platform... Read More

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